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Server outage 30/04/08

Dear Customer,

At approx 12:40 today we experienced an issue with one of our four UPS systems whilst carrying our routine testing which resulted in this one UPS system powering off.

This caused a short brown out to approx 30% of customers equipment located in BlueSquare 2 & 3 as the unit powered off in an unusual way. The remaining three UPS systems took the load, and continue to provide power to the sites.

Full UPS protection is in place and we are running as normal and our UPS vendors are on-site investigating with senior management.

We aim to provide a further update within the next 3 hours.

We apologize for any inconvenience caused.

Sincerely,

Megadeal Hosting Team

30/04/2008

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